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Legal & Compliance Center

Licence, privacy and terms.

Five comprehensive, plain-language legal documents covering privacy, terms of service, the desktop software licence (EULA), billing and refunds, and cookies and advertising compliance.

Updated 4 Nov 2026
Who is responsible PublisherScena Studio LLC Country of registrationUnited States Support & Legalsupport@scenastudio.app Privacy / DPOprivacy@scenastudio.app Security (CERT)security@scenastudio.app Response SLAWithin 1–2 working days (under 24h for billing & security)
Global & Ad Platform Compliance Aligned with Google’s Unwanted Software Policy, Google Consent Mode v2, EU/UK GDPR, and California CCPA/CPRA.
If a clause is unclear, ask before you rely on it. Every message is answered by a real person.

Official policy documents

  1. Privacy Policy & Data Protection Notice Version 3.2 · effective 4 Nov 2026 Complete disclosure of what account data we collect, lawful bases under GDPR, UK GDPR and CCPA/CPRA, our sub-processor directory (Supabase, Cloudflare, Stripe, Postmark), 100% local GPU Reference Lock processing (zero cloud biometric storage), and our strict zero-AI-training guarantee. GDPR & CCPA/CPRALocal DPAPI EncryptionZero Cloud BiometricsNo AI Model Training
  2. Terms of Service & AI Acceptable Use Policy Version 3.2 · effective 4 Nov 2026 The binding agreement between you and Scena Studio LLC governing this website, your account, the Open Test programme, rules for using shared API keys, strict AI content safety guardrails (CSAM/NCII/deepfake prohibitions), synthetic media disclosure rules (YouTube, TikTok, Meta, EU AI Act) and DMCA copyright procedures. AI Safety Guardrails100% Commercial OwnershipSynthetic Media LabellingDMCA Compliance
  3. End-User Licence Agreement (Desktop EULA) Version 3.2 · effective 4 Nov 2026 The software licence for the Scena Studio Windows 10/11 desktop application: seat entitlements across Free (1 PC), Creator (1 PC) and Studio (3 PCs), self-service machine transfers, 14-day offline tolerance, Google Unwanted Software Policy compliance (clean install/uninstall), and open-source attributions. Google Software Principles0% BYOK API MarkupClean 1-Click Uninstall14-Day Offline Mode
  4. Refunds, Subscription Billing & Cancellation Policy Version 1.2 · effective 4 Nov 2026 Transparent USD pricing table, PCI-DSS Level 1 checkout via Stripe, 7-day advance renewal reminders, two-click self-service cancellation, separation between software licence fees and third-party AI API charges, and our unconditional 14-day money-back guarantee. 14-Day Full RefundStripe PCI-DSS Level 12-Click Cancellation$0 During Open Test
  5. Cookies, Google Consent Mode v2 & Advertising Policy Version 1.2 · effective 4 Nov 2026 Full inventory table of browser storage and optional advertising tags, Google Consent Mode v2 implementation (defaulting ad_storage, ad_user_data, ad_personalization and analytics_storage to denied until opt-in), cookieless Plausible Analytics, Meta/Google Ads opt-out controls, and zero trackers inside the desktop app. Google Consent Mode v2Cookieless AnalyticsHonors GPC SignalZero In-App Trackers

Technical Verification & Software Safety (Trust Center)

Reviewing Scena Studio for enterprise IT, firewall whitelisting, or Google Ads / Microsoft / Meta software compliance? Inspect our line-by-line Google Unwanted Software Policy audit, SHA-256 build checksums, VirusTotal scan reports, and exact network endpoints in the Trust Center.

Written in clear, plain language so each document can be read in one sitting. Earlier versions are archived and available on request via support@scenastudio.app.